At Guitar.com.pk, we strive to deliver your musical instruments and accessories safely and efficiently. Please review our shipping and delivery terms before placing an order.
1. Shipping Destinations
We currently ship to:
✅ All major cities in Pakistan (Karachi, Lahore, Islamabad, etc.)
❌ International shipping (Not available at this time)
2. Processing Time
- Orders are processed within 1-3 business days (excluding weekends/holidays).
- Custom/special orders may require additional processing time (we’ll notify you).
3. Delivery Timeframes
| Shipping Method | Delivery Time | Coverage |
|---|---|---|
| Standard Shipping | 3-7 business days | Nationwide |
| Express Shipping | 1-3 business days | Major cities only |
| Cash on Delivery (COD) | +1 day to standard | Selected areas |
Note: Delays may occur due to weather, customs (if applicable), or carrier issues.
4. Shipping Fees
- Free Shipping on orders over PKR 40,000
- Standard Shipping: PKR 500–1,500 (based on weight/location)
- Express Shipping: PKR 1,000–2,500
5. Tracking Your Order
- You’ll receive a tracking number via email/SMS once shipped.
- Track your package on our website or through the carrier’s portal.
6. Guitar-Specific Shipping Notes
- All guitars are shipped in hard-shell cases (if included) or heavy-duty boxes.
- We recommend inspecting the package upon delivery before signing.
- Temperature Warning: Let the box acclimate for 24 hours before opening in extreme weather.
7. Damaged/Missing Items?
- Immediately contact us at [[email protected]] with photos of the damaged package.
- We’ll arrange a replacement/refund per our Returns Policy.
8. Changes to This Policy
We may update shipping terms. Continued purchases constitute acceptance.
9. Contact Us
For shipping inquiries:
📧 Email: [[email protected]]
📞 Phone: 0321 9779770
🕒 Hours: Mon–Sat, 10 AM–6 PM (PST)