At Guitar.com.pk, we want to be transparent about our product warranty policies.
1. No Warranty Policy
We currently do not offer any warranty on products sold through our website. This includes:
- All guitars and musical instruments
- Amplifiers and audio equipment
- Accessories (strings, picks, straps, etc.)
2. “As Is” Sales
All items are sold “as is” and “with all faults”. By completing your purchase, you acknowledge that:
- You have inspected the product description/photos thoroughly
- You accept the product in its current condition
- No guarantees are provided about functionality or longevity
3. Manufacturer Warranties
Some products may come with manufacturer warranties (clearly stated in product descriptions if applicable). These are:
- Handled directly between you and the manufacturer
- Subject to the manufacturer’s terms and conditions
- Not administered or guaranteed by Guitar.com.pk
4. Pre-Purchase Inspection
We strongly recommend:
- Asking questions about products before purchasing
- Requesting additional photos if needed
- Understanding all specifications carefully
5. Damage During Shipping
While we take great care in packaging:
- All shipments should be inspected immediately upon delivery
- Any visible damage must be reported within 24 hours of delivery
- Claims require photo/video evidence of unboxing
6. Contact Us
For product inquiries before purchase:
📧 Email: [email protected]
📞 Phone: 0321 9779770